The NFL Drafts Disney Institute to help with the Super Bowl

How, exactly, do you get 20,000 employees to deliver an exceptional customer experience?You can start by looking to Disney, which is exactly what the NFL’s Super Bowl team is doing in preparation for the big game taking place in Indianapolis in February. As Frank Supovitz, senior vice president of events for the NFL, said to USA Today this week: “Nobody’s better at it in the world than Disney. You see that any time you go to their theme parks. They’re very customer-oriented.”Disney … [Read more...]


Capturing Disney in Pictures: 11th Day of Christmas at Goofy’s Candy Co.

All things sweet at Goofy's Candy Co.

Every photo has a story... Downtown Disney...the ultimate in Disney themed shopping and dining.  But what about dessert?  No trip to Downtown Disney would be complete without a stop by Goofy's Candy Company.  All kids, even the kid-at-heart, should definitely stop in for some yummy holiday treats, Goofy style!Goofy’s Candy Co. has a wide variety, in all the most mouth-watering colors, of candy, cupcakes, cookies, pastries, Rice Krispie Treats, slushies, and chocolate-covered caramel apples … [Read more...]


Capturing Disney in Pictures: 10th Day of Christmas on the WDW Monorail

All aboard for a Monorail ride!

Every photo has a story."Por favor mantenganse alejado de las puertas. Ladies and Gentlemen, please collect your belongings and watch your head and step. Please assist small children by the hand." If you've ever ridden on a Disney monorail, this simple speech is etched into your Disney memory forever.Picture this...since the 1971 opening of Walt Disney World, the monorail system has carried more than one billion passengers. The WDW Resort Monorail System, the most heavily traveled … [Read more...]


Capturing Disney in Pictures: 9th Day of Christmas at the Contemporary’s Gingerbread Tree

Contemporary Resort's holiday Gingerbread Tree

Every photo has a story.Lou Mongello reports in his Walt Disney Trivia Book that the Contemporary Resort was originally referred to the “Tempo Bay Resort Hotel.”  He cites early picture postcards of the Contemporary with a written description listing the name as the Tempo Bay Resort Hotel.  Mongello says the word “Tempo” was chosen because the hotel was designed to be a backdrop for the Magic Kingdom’s Tomorrowland.  Of course the resort opened as the Contemporary Resort, the name most … [Read more...]


Disney Executive Honored As Hispanic Community Champion

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Eugene Campbell, vice president of domestic minority business development for Walt Disney Parks and Resorts, was honored as this year’s Hispanic Community Champion at the annual Don Quijote Awards, which recognize business excellence, dedication to service and outstanding professionalism in Central Florida’s Hispanic community.Campbell, who was one of the five honorees announced at the ceremony, said the award is the result of a true team effort.“Disney’s contributions to the Hispanic … [Read more...]