A Disney cruise ship is stuck in the Bahamas due to inclement weather, leaving passengers frustrated at the delay.
“Due to weather conditions, the Disney Magic cruise ship has been delayed in its scheduled return to Port Canaveral today from a seven-night Western Caribbean cruise,” according to a statement released by Disney Cruise Line.
Officials said guests will remain on board Saturday night and will debark the following day.
Officials said the Disney Magic won’t be returning to Port Canaveral until sometime on Sunday. It has been docked at Disney’s private island, Castaway Cay, since Friday and will dock at a different terminal Sunday.
“Gale force winds at the end of the day and into the night created an unfavorable environment for departure,” a Disney Cruise Line statement said.
There is a cruise scheduled to depart Saturday at 5 p.m. Disney said guests scheduled to depart on that cruise have the option of spending the day at Epcot. Disney said it is working to find resort rooms for those guests.
Christi Donnan, of Disney Cruise Line, said it’s not known exactly how many passengers will be affected by this delay. Donnan said about 2,400 passengers are on board the Disney Magic, and another 2,400 will now be delayed.
Guests with questions can contact Disney Cruise Line at 800-939-2784.
Authorities said Disney is offering passengers on board the Disney Magic:
# Free daily cell phone service to make alternate travel arrangements upon arrival Sunday at the port
# A 20 percent discount on a future cruise
# Help on board arranging return travel if passengers booked air travel through Walt Disney World
Passengers who were delayed and who will board on Sunday for the now six-day rather than seven-day cruise will be offered:
# Free hotel stay Saturday either on or off Disney property, and a free day at Epcot for their entire party
# $20 per person on board credit for the meal they would have gotten Saturday night. The credit can be used on the ship when they board.
# $100 per stateroom on board credit
# A 20 percent refund
# Option to cancel cruise without penalty and with full refund
Source
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